1.Payment & Shipping

2.Return & Exchange

3.Online Wigs FAQ

If you have the pattern of a particular dress that you would like to have made, please contact us (msn or email,), again, you will need to supply us with your exact measurements and specify the color that you would like the dress to be made in. We will request that you send the pattern to us in the post and after assessing the amount of work involved and the material that is required, we would then be able to give you a quote.

1. Firstly, you need choose the dress you love.
2. Secondly, you make out the color and the size, then, click "Add To Cart ", so the dress has been bought. If you want to buy other thing, you could click "continue shopping".
3. Thirdly, you need make out the information as directions.
4. Last step is click "pay ".
When you have finished your payment, then, our customer service will send your size form and confirm your dress color.
As your dress will be made-to-measure, you will need to provide your measurements when placing your order. It's easy - simply ask the person who will be taking your measurements to follow the instructions on our Measuring Assistant. We have a team of professional dressmakers who will create the dress you have selected in the exact size and color specified. We suggest you inquire the professional dressmaker, so your wedding dress will be fit for you.

Please place your order at least 3-4 months prior to the wedding date. By doing so, you will allow ample time for production and shipping. It also affords you a comfortable time frame to accommodate any alterations if necessary.
Normally, it will take about 7~15 days to make your dress after we got your payment. it also will take about 3-5 working days for shipping,So you can get your dress in time.
We'll give you the tracking number after we sent out your dress.

We notify our customers by email at various points of the ordering process. We suggest referring to these emails first regarding your order status. If you need additional information, we welcome you send email to support@royalmedresses.com.

To help us assist you better in future, please register as a customer on our site. Simply access, "Login or register" on the Home page and be our registered member to avail our services.

Yes. Royalme Dress realize the importance of protecting the privacy of personal and financial information of its revered customers. We know that the information you choose to share with us is extremely personal and confidential. We do not believe in selling, renting or disclosing clientele name, address, email address or any other personal information to other or non-OnlyGowns entity. We understand the frustrations of junk mail and hence adhere to this promise strictly.

We will send you an email with a tracking confirmation link in order to track you package once it has been shipped. If you have not received an email tracking confirmation email, then your order is still being processed.